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Ag IT Matters

Ag IT Matters is an electronic newsletter from the Ag Information Technologies unit. The purpose of this newsletter is to communicate relevant IT issues and projects, keeping our customers engaged and informed.
October 11, 2013

Some APC surge protectors previously purchased with EN computers have been recalled. Please take care to determine if you may be using a faulty unit.

October 11, 2013

Adobe Reader and Pro to be upgraded and standardized to enhance security and functionality.

October 11, 2013

Ag IT has identified a plan to address the sunset of the Windows XP operating system.

September 4, 2013

A new university Adobe contract will change the way products such as Adobe Acrobat Pro, InDesign, and Photoshop are acquired.

September 4, 2013

“Shred it All” is a good motto for the Association of Sauerkraut Makers, but a poor choice for Identity Finder users. When is the right time to shred, and when is it better to ignore, and why should you care?

September 4, 2013

Microsoft support for computers running the Windows XP operating system will end in April 2014. Users should begin making plans for upgrade or replacement of these computers to ensure they can safely be connected to the College or county networks.

June 5, 2013

The College of Ag Sciences Web Services team recently made some changes to the format of College websites. These changes have enhanced the consistency of all Penn State related sites. Some users have experienced a few issues with the layout of some pages since the update, but those issues can easily be fixed by clearing your web browser cache.

June 3, 2013

An updated version of the Identify Finder (IDF) software is now available. Version 6.3.1 will provide significant scanning enhancements and allow for more thorough searching for personally identifiable information (PII). This version of IDF will scan additional types of documents and will utilize Optical Character Recognition (OCR) for scanning. All county Extension and research center computers will be updated with the newest version of IDF beginning the week of June 11th.

June 3, 2013

Computers and other IT equipment that have reached the end of their useful life need to be disposed of properly, to secure any confidential data that may be stored on them. Ag IT has gathered recommendations that should be followed when disposing of IT equipment.

June 3, 2013

Users leaving the College of Ag Sciences are required to ensure that all work-related data has been appropriately transferred/shared with necessary colleagues and to notify Ag IT for account closure. We want to make the transition (to another job or retirement) as seamless as possible for all involved. Ag IT Consultants are available to assist users in making sure all work-related data is appropriately transferred and secured and also to assist users in collecting data that will need to be taken with them to their next job. To request assistants, please submit a Help Desk Request.

June 3, 2013

Do you use Ag “My Documents”? If so, we need your help! College storage space is quickly becoming an issue as we approach critically low levels of available storage space. Current reports show that there are hundreds of gigabytes of movies, music and pictures that are consuming network server storage and server backup resources. While some percentages of these files are work-related, Ag IT is asking you to remove non-work-related files from your “My Documents” directory.

March 19, 2013

Ag IT will be installing the TeamViewer software, used for providing remote computer support, on all Extension computers currently running Tivoli Endpoint Management (TEM). This install will not require any user intervention and is intended to assist users in launching the TeamViewer application when remote support is required.

March 19, 2013

Considering a new mobile device to connect to the College email and calendaring system (Exchange)? If so, please be aware that Blackberry devices may not be a viable option. When shopping for a new device, look for one that supports ActiveSync technology.

March 19, 2013

Recent changes to password complexity rules will require you to take extra care when selecting College of Ag and PSU user account passwords.

March 19, 2013

All faculty, staff and students at Penn State have access to up to 10 GB of free, secure file storage space where they can save files. This space is called PASS and can be accessed from anywhere an Internet connection is available.

February 27, 2013

For the past several years, Ag IT has been able to work with staff in county extension offices to remotely “image” new and troublesome computers. In the interest of utilizing the greater IT resources offered at Penn State, Ag IT is starting to implement a new technology called the Sysman BuildKey to simplify and streamline the process of imaging computers.

February 27, 2013

In the past, computers set up for use in the College were configured so that the primary users were machine administrators. As administrators, users could install their own programs and make system-wide changes. Unfortunately, the increased threat of computers becoming compromised by malware (malicious software), has required us to make changes to the way users operate their computers and necessitated the implementation of a User Least Privilege model.

February 1, 2013

The PSU eBuy system has been updated to reflect the Spring bundles that Dell has discounted for PSU purchases.

February 1, 2013

Ag IT has recently changed the process by which Cooperative Extension computers will be purchased. Buyers will now be required to use Penn State’s eBuy system to generate quotes for desired computer configurations.

February 1, 2013

Ag IT is in the process of replacing all ACE clients with Wyse Terminals. Wyse Terminals offer many advantages over ACE clients, including faster boot time and greater ease in securing the devices. All ACE clients should be decommissioned by March 31, 2013.