Information Technologies

IT News and Announcements

December 4, 2019

December: A time of Family, Friendship, Fellowship… and Fraud! Beware!

These new video doorbells allow you to have a little extra assurance about who is on the other side of your interaction. When the doorbell rings and your video doorbell shows you a guy dressed as a 1940’s gangster, you know something is fishy even if he is telling you that he is the UPS delivery man. But we don’t have that yet in email, so when you get the ring from the email box from somebody claiming to be the UPS delivery staff, you can’t see the familiar uniform or the classic thief costume. Whether at the door or at the email box, don’t let the thief in!

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December 4, 2019

University Park HelpDesk Support During the Holiday Break

Although Penn State officially closes for the Winter Break on December 23 and reopens on January 2, we know that many of you will still be working. If you have a service outage in your office, Ag IT staff will waken from our ‘long winter’s nap’ in order to get you back into service!

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December 4, 2019

Keep in Touch!

If you get a new smartphone over the holidays you may not want to wait for the new year to talk to your colleagues in Ag IT to get the phone set up to send/receive Penn State email. Even though it would give you plausible deniability..."Huh? I didn't see your December 23 message until January 2!!"…you would also be out of the loop for messages that you may want to see. Never fear – configuring email is easy on a new phone!

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December 4, 2019

County HelpDesk Support During the Holiday Break

Although Penn State officially closes for the Winter Break on December 23 and reopens on January 2, we know that many offices are open and many of you will still be working. If you have a service outage in your office, Ag IT staff will waken from our ‘long winter’s nap’ in order to get you back into service!!

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