Information Technologies

IT News and Announcements

How the Grinch Stole…..
December 11, 2017
…Every Who down in Whoville liked email and credit cards a lot . . . but the Grinch, who lived just north did NOT! Or, at least, he liked using YOUR credit cards and accounts more than his own. (with deepest apologies to Dr. Seuss)
HelpDesk Support during the Holidays
December 11, 2017
Butterball offers a turkey emergency hotline for the holidays, and if you look a little on Google you’re likely to find a hotline for fruitcake or eggnog emergencies as well. No need to use Google to find help for network and server issues in the College of Ag though...your IT colleagues will be on recliner-chair standby for just that sort of emergency.
Beloved WebAccess Page Design to be Retired
December 11, 2017
If you wander around the halls of Ag IT, you will often hear our staff talking on the phone referring to the Thumbprint Page. “Use this password anytime the thumbprint page pops up,” or “Use the same password that you would for the thumbprint page!” Next month, Penn State will launch a redesign of the Thumbprint page, more correctly known as the WebAccess page.
Two-Factor Authentication (2FA) Over Winter Break
December 11, 2017
If you use your personal cell phone for two-factor authentication to Penn State services, we’ve found a few reminders that may be helpful to you for the upcoming winter break. There are 2FA considerations if you get a new phone, and suggestions for success if you travel over the river and through the woods to Grandmother’s house – or especially if your destinations are more exotic or remote.
Configure a New Smartphone or Tablet for Ag Exchange Email
December 11, 2017
It is a season of gifts, and if you receive a new smartphone or tablet, we just know that your highest priority will be college/work email. “No!” you will shout to friends and family, “None of those cool apps and no music yet…first I must check my College of Ag Email!” We have you covered, even while we’re closed!
HelpDesk Support during the Holidays
December 11, 2017
Butterball offers a turkey emergency hotline for the holidays, and if you look a little on Google you’re likely to find a hotline for fruitcake or eggnog emergencies as well. No need to use Google to find help for network and server issues in the College of Ag though...your IT colleagues will be on recliner-chair standby for just that sort of emergency.
Messages Popping Up!
December 11, 2017
Everybody likes “Pop” things … PopTarts; pop (a beverage found in western PA only); popcorn; Pop-Pop (the Grandfather); Snap, Crackle, Pop, and, as we approach New Year’s Eve, some might enjoy the pop of the Champagne bottle. We hope that you will also like the new way we’ll be sending some important messages….a ‘pop up’ window, front and center on your screen.