Help Request Form

Degradation - Identity IQ (started 02-05-2026)

Users may have experienced log-in issues this morning with multiple services.  Penn State IT identified and remediated the cause of the issue. Recovery efforts are underway, and full-service restoration is expected soon.

People and Locations Impacted:
All students, faculty, staff at all Penn State locations.

IT Service(s) Impacted:

Users may have been unable to log into multiple PSU services.

Date and Time:
Issue began at 6:47AM ET on 2/5/2026.  

Technical Information:
This alert will be updated as new information becomes available.

(e.g. xyz123)
(if Extension)
(e.g. xyz123@psu.edu)
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Information Technologies

Address

401 Ag Administration Building
State College, PA 16802

Information Technologies

Address

401 Ag Administration Building
State College, PA 16802