Working From Home Basics

Before you leave the office with your or spare office computer

Two-Factor Authentication (2FA)

Be sure you have a 2FA device that you have access to from home.

  1. Go to 2fa.psu.edu
  2. Click Manage my 2FA on my Devices
  3. Beside Device, use the drop-down to see what devices you have enrolled.

Penn State Computers

First Login

If you are using a spare computer from the office that you have not logged into since we migrated to EAD this winter, be sure to log in while on a wired connection prior to leaving. The computer will not be able to reach the domain for first login at home and you will be stuck until returning to the office.

Palo Alto Network - GlobalProtect - VPN 

This will direct all traffic from your computer while connected through a secure connection back to Penn State. You can look for a Cisco folder in the Start menu.

Your Penn State laptop should have Palo Alto Network - Global Protect already installed. If not, please give Ag IT a call and we can assist - 814-865-1229.

Now you can take your computer or spare office computer home.

Notes

  • Connect to Wi-Fi or wired network.
  • Locate and open GlobalProtect.
  • Logon with your Penn State ID and password.
  • GlobalProtect is required for county share access, SIMBA and Cisco VoIP (phone) web portal.

Productivity

Email

Open Outlook just like you do at work. You may need to logon Penn State credentials and 2FA.

Documents/OneDrive

  1. Locate OneDrive. If prompted to logon, you will need your full Penn State email.
    wfh-onedrive.png
  2. Click Next
  3. Click the Work or school
  4. Enter your Penn State userid and password at the Web Access screen that appears.
  5. Complete your Two Factor Authentication (2FA).
  6. You should see the blue OneDrive cloud icon at the bottom right corner.
  7. Open your files and work on them as normal.

Shares

The existing shortcut to your county share should work. Just double-click and access the folder(s) & files you need to access.

Home Computers

Productivity Software

Email

  1. In a web browser go to outlook.office.com. You may be prompted for an email address, if you have not gone to this page before:
    wfh-owa.png
  2. Enter your full email address (include the @psu.edu) & click Next.
    • Tip: If you see the Microsoft logo put in your full email userID@psu.edu
    • If not, just use your userID
  3. You will be forwarded to a Penn State login page.
  4. Log in as normal with userID, password, and 2FA.
  5. You may need to set your time zone & click Save.
  6. Here you will have access to your mailbox and calendar (icon at lower left).
 If you check other mailboxes
  1. In the top right you will see your profile picture/initials
  2. Click that and a menu will appear
  3. Choose Open Another Mailbox
  4. In the box that appears, type the mailbox name eg. adamsext@psu.edu
  5. Click Open
  6. The mailbox will open in a new tab. You can create & respond to messages and they will be coming from this email address (eg. adamsext@psu.edu ).
  7. Click on the tab with your name to return to your personal mailbox.
  8. When done with mail, go to the top right you will see your profile picture/initials & choose Sign out.

Documents

  • In the web browser navigate to office365.psu.edu .
  • Click Log in at top right.
  • Log in with your Penn State access account and 2FA.
  • From here open OneDrive to access documents and desktop files. Edit, create new, share as your normally would.

Shares

To get to Share folders, you will need a program called the Palo Alto Network - GlobalProtect installed and running. This will direct all traffic from your computer while connected through a secure connection back to Penn State. If you are using a Penn State laptop this should be installed already.

Mapping to the Share

  1. In the Windows search box on the bottom left type 'file explorer' and hit Enter .
  2. An Explorer box will appear.
  3. In the left pane, locate This PC and right-click on it.
  4. Select Map a Network Drive.
    wfh-share-1.png
  5. A new dialog box will appear with Drive letter and Folder.
  6. The Drive letter can be any letter.
  7. In the Folder box type:
    1. For counties: \\ad.psu.edu\a8-ex\
    2. For UP:
  8. Check the box for Connect Using Different Credentials
    wfh-share-2.png
  9. A prompt for sign on will appear. You will need to put in psu\userid and your password.
    wfh-share-3.png
  10. Click OK. Allow some time for this window to appear.
  11. Double-click your county.
  12. The Share folder should open you can work as normal.

Connecting to IBIS

  1. You will need to be sure the VPN is running so you are securely connecting back to Penn State
  2. Navigate in a browser to software requests at PSU
  3. Under Connecting to Penn State choose HostExplorer
    wfh-ibis.png
  4. Click Version 13.0.0.209
  5. Run the program and follow the installer

Remoting to your Office PC

This is only possible if your computer in the office stays awake or has been set to wake remotely. Contact IT to setup prior to leaving office if possible.