Install Cisco Jabber

Jabber allows you to use your cell phone or computer to make & receive calls when you don't have access to your work phone. It looks like you are making calls from your work phone number.

On a Penn State Computer

  1. In the taskbar of your computer, click the BigFix b icon. In most cases, this is in the bottom right corner near the date and time.
    install-b-icon.jpg
  2. You will see an offer for Cisco Jabber Client. Click on it.
    install-cisco-jabber-client.png
  1. Click Get
  2. Jabber will install shortly in the background.
  3. You may close the IBM BigFix Self-Service Application window.

On Your Phone

  1. On an iOS device: Go to the App Store OR On Android: Go to the Google Play Store
  2. Search for Cisco Jabber
  3. Click to get/install Cisco Jabber. The icon looks like:
    install-phone-icon.png
  4. Follow the prompts to install the program and you are ready to go. Jabber will need access to your microphone, contacts, and perhaps your camera.

Your Personal Computer

  1. In a web browser go to softwarerequest.psu.edu and login with Penn State ID, password and then 2FA.
  2. Look for the Productivity Software section and locate Jabber.
  3. Under the icon, click Download files and then click on the type of computer you use: Windows or Macintosh
  4. On the next page, click on the version to start the download.
  5. Save the file in a known location.
  6. Run the file that downloads and keep the default options.

8/7/2020