Clearing the Firefox Cache or History

The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing. This article describes how to clear the Firefox cache.

How To Understand Phishing

What is phishing? Wikipedia defines it as "a form of social engineering, characterized by attempts to fraudulently acquire sensitive information, such as passwords and credit card details, by masquerading as a trustworthy person or business in an apparently official electronic communication, such as an email or an instant message. The term phishing arises from the use of increasingly sophisticated lures to "fish" for users' financial information and passwords."

Install Important Windows Updates

Microsoft releases important updates on the second Tuesday of each month (e.g. Patch Tuesday). Ag IT recommends that you install these updates as soon as you see the alert.

OneDrive Data Backups

Ensuring your data is properly backed up is an important step in any Cyber Hygiene routine.

Opt-In Automatic Weekly Computer Restarts

Ag IT has an Opt-In computer restart program that can be used by anyone wishing to have their computer(s) automatically restarted once a week (Saturday mornings between 1:00 and 6:00 AM). To enroll a computer in the program, follow the instructions below.

Recommendations for Computer, Printer, Copier and Fax Disposal

Please follow these guidelines for proper disposal of computer, printer, copier and fax equipment that is no longer functional and needs to be disposed of. All Penn State-owned equipment must be disposed of through the proper channels so any data on the devices can be securely erased and the materials can be recycled.

Restart/Reboot Your Computer

Restarting a computer closes all active applications and services, powers off the computer, then starts it back up. “Restarting” and “Rebooting” are synonyms and you’ll hear the terms used interchangeably.

What To Do if Your Computer is Stolen

Bad things happen. Over the years we've had several incidents where Dell desktops and notebooks have been stolen from staff. If this should happen to you, here's a quick checklist from Ag IT Support with regards to securing your digital identity.

Working Remotely: Change your PSU Access Account Password

These instructions will assist you in changing the password for your PSU account while working remotely.