MFA INITIAL ENROLLMENT: Enrolling a Phone as an Authentication Method

Use the following instructions to initially enroll in Microsoft Multi-Factor authentication using a phone number. NOTE: These instructions are for enrolling your FIRST/initial authentication method. If you are trying to enroll a secondary method, please follow the links at the bottom of this page.

  1. Go to accounts.psu.edu/mfa
  2. Scroll down and click the BLUE Enroll in MFA button
  3. If prompted, log in with your PSU Email address and password
  4. Click the I am ready to enroll button

YOU MUST NOW WAIT FOR 1 MINUTE...THIS IS REQUIRED FOR THE SYSTEM TO APPROPRIATELY PREPARE YOUR ACCOUNT FOR THE NEXT STEP.

  1. IGNORE the message on the screen, open a SECOND browser tab and go the following URL https://mysignins.microsoft.com/security-info
  2. Click Next, if you see a screen indicating you need to provide more information
  3. If prompted, log in with your PSU Email address and password
  4. Click the I want to use a different method link
  5. Select Phone from the drop-down menu
  6. Click Add
  7. Enter your Phone Number
  8. Choose the whether to be called or texted
    1. Call will require you to answer and press the # key
    2. Text will send you a 6 digit code that you will need to enter
  9. Click Next
  10. Click Next
  11. Answer the test call and press the # key or enter the 6 digit code texted to your phone
  12. Click Done

ENROLLING A SECONDARY AUTHENTICATION METHOD

After you have enrolled an initial device, it is STRONGLY recommended that you enroll a secondary method. Here are links to instructions for enrolling secondary authentication methods.