You can configure a phone number as a secondary method for multi-factor authentication. NOTE: These instructions assume that you have previously enrolled a primary/initial method. If you have not yet enrolled another method, these are NOT the correct instructions and will not work for you.

  1. Go to
  2. Click the Manage MFA on My Devices button
  3. Click the + Add sign-in method
  4. Select Phone from the drop-down menu
  5. Click Add
  6. Enter your Phone Number
  7. Choose the whether to be called or texted
    1. Call will require you to answer and press the # key
    2. Text will send you a 6 digit code that you will need to enter
  8. Click Next
  9. Click Next
  10. Answer the test call and press the # key or enter the 6 digit code texted to your phone
  11. Click Done

Sept 2023