Adobe Creative Cloud product licenses installed prior to February 9, 2017 will expire in February. In order to use Adobe Creative Cloud products after that time, users will be required to get unit leader approval for an updated license and then contact Ag IT. Once a new license has been issued, users will follow this How To to gain access to Creative Cloud products.

  1. Once your request has been approved by your unit leader, Ag IT will authorize your email address to download and install Adobe products.
  2. You will receive an email invitation from Adobe that will require you to create an Adobe account (this account will be separate from your Penn State account).
  3. Click the 'Accept Invitation' link within the email and complete the Adobe ID Sign up form. Your email may already be entered on the form for you. Add your first and last name and create a new password for your account. Your password should NOT be the same password that you use for your Penn State email. If your email is not autofilled for you, enter your email in the format '', example Please do NOT use an alias email if you have an alias designated for your email account, such as ''. Also do NOT enter your email with your department domain, such as the 'ag' in '' or other email accounts such as gmail, etc.

    (Alternatively, if after clicking the Accept Invitation link, your screen displays a 'Sign In To Continue' window instead of the 'Sign up' form, Adobe recognizes that you previously set up an Adobe account. Enter your password or click 'Forgot password'.)

  4. Once your account has been created, you will be able to log into your Creative Cloud desktop application to begin downloading the Adobe products that you require. Leaving the Adobe webpage, click the Start button on your desktop (shown below). Expand All Programs and click to open the Adobe Creative Cloud application.

    (Alternatively, for Mac OS: Choose Go > Applications > Adobe Creative Cloud > Adobe Creative Cloud.)
  5. The Adobe Creative Cloud application will launch and default to the Stock tab. Select the Apps tab to begin downloading your required Adobe products.
  6. Adobe applications tend to be large software packages. Please install only the products you will use, in order to avoid filling your hard drive disk space. Click Install or Update to install your selected app. Note that Acrobat DC is the most recent version of Adobe Acrobat Pro. If you require a previous version of an app, select View Previous Versions from the filters menu. Scroll down to find the app you want, and then click the app's Install menu and choose a version from the Install menu popup.