If you have a computer that you remotely access and that is entering standby mode, follow the instructions below to remotely wake the computer.
If you "remotely connect" to a computer located at University Park and have opted to save energy by enabling standby, there is a convenient, two-step method you will need to follow to allow you to remotely "wake up" your computer before attempting a remote connection.
Step 1 (this step only needs to be completed ONCE)
- From your system tray (bottom right of your screen) click the "B-Icon" to open the BigFix Self Service Application (where power profile options are accessed)
- If it is not already visible, select the Catalog tab
- Select the 'Set "PSU Userids Allowed to Remotely Wake Up" to any Logged On User' offer (see image)
Step 2
(this step will need to be completed every time you want to remotely connect to your computer)
- Go to https://wakeup.psu.edu/
- You will be presented with a list of computers that you are authorized to remotely wake up, check the box next to the computer you wish to wake and click the "Wake-up Selected Computer" button.
- The page will refresh and state the time a wake-up message was sent to the select computer. NOTE: A sleeping computer normally takes 20-30 seconds to become available and a computer that is hibernating or powered off can take up to 2 minutes to become available.
Note: This process will not work on county-office computers due to network restrictions.
If you have any difficulties with these steps, please contact the Ag IT Help Desk.
More detailed instructions are available at https://pennstateoffice365.sharepoint.com/sites/systemsmanagementatpennstatesysman/Docs/power-management/utilities/web-wake-up-tool.aspx
