Typically, GlobalProtect will automatically start on your Penn State computer. If not, the following action is needed.

  1. In the lower right corner, click the Show Hidden Items arrow on your task bar and then click on the GlobalProtect globe.
    GP Disabled.PNG
  2. Click Enable. Enabling may take a few moments. Once GlobalProtect has connected, the gray globe changes to blue with a checkmark.
  3. The Gateway should display Faculty/Staff (Managed Host).
  4. If you are not already logged in, the Microsoft Sign In box will appear. Type your complete Penn State email address (ex: xyz123@psu.edu) and click Next.
    GP Sign In.jpg
  5. At WebAccess, enter your Penn State user ID and password, click Log In and complete your Two Factor Authentication (2FA).
  6. A box asking Stay Signed in? will appear. Check the Don't show this again box and click Yes.
    GP Stay Signed In.png

GlobalProtect will now run in the background, providing your computer with a secure connection.


Once GlobalProtect is running, you should not be prompted for your password. Exceptions include:

  • Changing your network connection (ex., connecting to a new WiFi network
  • Changing your Penn State password

If you change your network connection or Penn State password, you will be prompted to sign in when enabling GlobalProtect (steps 3-5 above). Be sure to minimize any open windows and/or applications so you see the sign in prompt.