Typically, GlobalProtect will automatically start on your Penn State computer. If not, the following action is needed.
- From the Menu toolbar at the top of your screen, click the GlobalProtect globe.
- Click Connect. Connecting may take a few moments. Once the connection is established, the Gateway should display Faculty/Staff (Unmanaged).
- If you are not already logged in, the Microsoft Sign In box will appear. Type your complete Penn State email address (ex: xyz123@psu.edu) and click Next.
- At WebAccess, enter your Penn State user ID and password, click Log In and complete your Two Factor Authentication (2FA).
- A box asking Stay Signed in? will appear. Check the Don't show this again box and click Yes.
- Once connected, the GlobalProtect globe icon will include a shield.
GlobalProtect will now run in the background, providing your computer with a secure connection.
Note
Once GlobalProtect is running, you should not be prompted for your password. Exceptions include:
- Changing your network connection (ex., connecting to a new WiFi network
- Changing your Penn State password
If you change your network connection or Penn State password, you will be prompted to sign in when enabling GlobalProtect (steps 3-5 above). Be sure to minimize any open windows and/or applications so you see the sign in prompt.
