Open another mailbox via Outlook on the Web App

To view another mailbox in your OotW, you need to follow these steps.

  1. Go to outlook.office.com and logon.
  2. At the far top right, click look for your initials (most likely in reverse order) and choose Open another mailbox.

    OpenOOTWmailbox2

  3. In the box, start typing the name of person or county you want to add.
  4. OWA Search Directory
  5. Select the name of the person or county you want to add.
  6. Click Open. Another browser window will open and display the inbox.
  7. Process mail as needed.
  8. When done, click on the person icon at the top right and choose Sign out. Close this browser window or tab. Please NOTE: This will only close the shared mailbox and will return you to your own mailbox.
  9. When you are done with your own Outlook on the web, please remember to Sign out as well.