This is a list of various tips for using MS Teams.
What should I do if I'm in a Zoom meeting and I get a call via MS Teams that I need to answer?
- In the Zoom meeting, choose to Leave Computer Audio and take the call
- or in Teams, change status to Do Not Disturb so that Teams does not 'ring'
How do I transfer a call to Customer Service?
- Put the call on hold by hitting Transfer
- Enter customer service number
- Hit Transfer again
How do I add a speed dial number?
- If needed, call the person that you want to add to your speed dial list.
- Once that number appears in your history or recent list, then
- In Teams app, click the 3 dots and choose Add to Speed dial
- On phone, select the i icon or the start icon to add to Speed dial list
May 2024
