This is a list of various tips for using MS Teams.

What should I do if I'm in a Zoom meeting and I get a call via MS Teams that I need to answer?

  • In the Zoom meeting, choose to Leave Computer Audio and take the call
  • or in Teams, change status to Do Not Disturb so that Teams does not 'ring'

How do I transfer a call to Customer Service?

  • Put the call on hold by hitting Transfer
  • Enter customer service number
  • Hit Transfer again

May 2024