Manage Lists: Subscriber Management

This is the second part of a document outlining some common tasks for managing your email lists on the ITS list server (lists.psu.edu).

MFA INITIAL ENROLLMENT: Enrolling a YubiKey Security Key

At this time, the Microsoft Multi-Factor authentication system is not configured to allow your first device enrolled to be a YubiKey security Key. You can use a YubiKey as your primary authentication method, but you will need to enroll a landline or cellular number prior to being able to enroll a security key. If you do not wish to retain the telephone number as an authentication method, it can easily be deleted once the YubiKey has been enrolled.

MFA INITIAL ENROLLMENT: Enrolling the Microsoft Authenticator App on Mobile Device

Use the following instructions to initially enroll in Microsoft Multi-Factor authentication using the Microsoft Authenticator App on a mobile device. NOTE: These instructions are for enrolling your FIRST/initial authentication method. If you are trying to enroll a secondary method, please follow the links at the bottom of this page.

MFA INITIAL ENROLLMENT: Enrolling a Phone as an Authentication Method

Use the following instructions to initially enroll in Microsoft Multi-Factor authentication using a phone number. NOTE: These instructions are for enrolling your FIRST/initial authentication method. If you are trying to enroll a secondary method, please follow the links at the bottom of this page.

MFA SECONDARY ENROLLMENT: Enrolling a Phone as a Secondary Authentication Method

You can configure a phone number as a secondary method for multi-factor authentication. NOTE: These instructions assume that you have previously enrolled a primary/initial method. If you have not yet enrolled another method, these are NOT the correct instructions and will not work for you.

MFA SECONDARY ENROLLMENT: Enrolling a YubiKey Security Key as a Secondary Authentication Method

You can configure a YubiKey as a security token that can be used for multi-factor authentication. You may have up to 10 keys registered with your account. NOTE: These instructions assume that you have previously enrolled a primary/initial method. If you have not yet enrolled another method, these are NOT the correct instructions and will not work for you.

MS Outlook within Edge

Yes, you read that correct. Microsoft wants to help streamline Outlook and Edge together, in one browser window. A new feature will be added to your Outlook and Edge (MS’s browser) to help streamline your Outlook and browser experience. If you click on a browser link in Outlook, a browser window will open in Edge and Outlook will open right alongside of the browser window. MS is helping you keep your email right there with you, during your browsing experience.

MS Teams resources from Microsoft and Penn State
Office 365 Mobile Device Setup

Instructions are available to configure Android and iOS mobile devices to access Office 365 email.

OneDrive Data Backups

Ensuring your data is properly backed up is an important step in any Cyber Hygiene routine.

OneDrive vs. SharePoint vs. Teams

This video will help to explain the relationship between Microsoft OneDrive, SharePoint and Teams.

Open another mailbox via Outlook on the Web App

To view another mailbox in your OotW, you need to follow these steps.

Opt-In Automatic Weekly Computer Restarts

Ag IT has an Opt-In computer restart program that can be used by anyone wishing to have their computer(s) automatically restarted once a week (Saturday mornings between 1:00 and 6:00 AM). To enroll a computer in the program, follow the instructions below.

Order a new Cisco phone for a county office

At this time, new Cisco phones need to be ordered via Ag IT to confirm that shipping, billing and configuration is correct. This process may change in the future.

Pass ownership of a Zoom meeting or webinar to another person

When you leave Penn State you should pass ownership of your Zoom meetings and/or webinars to another person in the office or on your team so they can continue to use these meetings and webinars without any URL changes.

Prepare for (or Recover From) Power Outages in Extension Offices

Extension offices depend on their server and their network devices to operate well….and server and network devices depend upon electricity to operate well! When there is a planned or unplanned power outage, the staff of Ag IT would like to be notified - and is standing by to help you return to service.

Recommendations for Computer, Printer, Copier and Fax Disposal

Please follow these guidelines for proper disposal of computer, printer, copier and fax equipment that is no longer functional and needs to be disposed of. All Penn State-owned equipment must be disposed of through the proper channels so any data on the devices can be securely erased and the materials can be recycled.

Recording: Jabber for Dell desktop Overview

Jabber on your computer is a normal part of your day. Learn how to use it with making, receiving and transferring calls. We’ll look at a few important setting changes and have a live demo with the Windows Jabber client.

Recording: Jabber for Mac desktop, iOS/Droid Overview

Jabber on your computer is a normal part of your day. Learn how to use it with making, receiving and transferring calls. We’ll look at a few important setting changes and have a live demo with the Mac desktop, iOS and Droid Jabber clients.

Release and Renew IP Numbers

This How To will allow your computer to "forget" its IP number and get a new one. This is useful for troubleshooting network issues.

Remotely Wake Computer from Standby Mode

If you have a computer that you remotely access and that is entering standby mode, follow the instructions below to remotely wake the computer.

Request modifications to Office Call Handler

The Call Handler or Auto Attendant that your office uses is managed by ENCS/Phone group at PSU.

Request, Install & Use Jabber info for Cisco VoIP

Links provided below are for requesting a license, installing, configuring and using Jabber. It also includes a link for troubleshooting Jabber. Jabber allows you to use your cell phone or computer to make & receive calls when you don't have access to your work phone.

Reserve 424 Ag Admin

424 Ag Admin at University Park is available from 8 am to 5 pm, weekdays. The room can be reserved by using 25Live.

Restart/Reboot Your Computer

Restarting a computer closes all active applications and services, powers off the computer, then starts it back up. “Restarting” and “Rebooting” are synonyms and you’ll hear the terms used interchangeably.

Restore Deleted Files from OneDrive

If you have accidentally deleted files that were synced with Microsoft OneDrive, you may be able to recover them from either your computer Recycle Bin/Trash or your OneDrive Recycle bin.

Select or Change A Power Profile

Computers that are running BigFix have pre-defined power profiles that users can choose to enable. These power profiles have pre-defined settings that will control when a computer’s monitor and hard drive turn off and when the computer enters standby mode. Ag IT recommends that all users strongly consider implementing an energy-saving power profile.

Sharing SharePoint Files

SharePoint files or folders can easily be shared with other people.

Sharing SharePoint Files with the public and/or for Cvent use

This How To is written specifically for Extension staff, faculty and educators that need to share files with the public for webinars, meetings, classes and similar items. Penn State does not allow public access to a SharePoint site by default. To save you steps of creating your own SharePoint site and then requesting public access and then managing the site, Ag IT has created Team SharePoint sites for each of the Extension teams and have created a Public folder for you to use to store your files for the public to use. This How To provides instructions on how to share a link with those that need access.

Sharing/Unsharing OneDrive Files or Folders

OneDrive files or folders can easily be shared with others. These steps will also allow you to provide a link for your Cvent request.