Connect SharePoint Calendar to your Outlook Calendar

To share information between a SharePoint Calendar and Outlook, users will need to establish a connection between the SharePoint Calendar and Outlook. Once the connection is established, users can view and manage the SharePoint calendar directly from Outlook.

Connect to County Wireless

AgIT provides wireless in our Extension offices, Research Centers and Rock Springs: psu-ext-staff, psu-res-staff and psu-rs-staff are for PSU owned devices, while psu-ext-pub and psu-rec-pub are for personal devices. IMPORTANT: To protect the security of your network, the secure staff wireless should ONLY be used for computers and devices that have both BigFix Manager and the Ag IT managed Windows Defender anti-virus software installed.

Create a Zoom Meeting or Webinar via the Zoom Web Portal

Getting your own Zoom meeting or webinar room is easy. Be sure to follow these steps and start by using the PSU Zoom site.

Create an Out of Office Reply in Outlook

Use automatic replies to tell people you won't be responding right away to their email messages. Automatic replies are sent once to each sender.

Creating and Managing Microsoft Teams

Using these instructions you can create and manage Microsoft Teams.

Delete Files or Folders

Prior to your Box data being migrated to OneDrive, it is a good idea to do some housekeeping to delete files and folders that are no longer needed. The information below explains how you can delete files and folders from Box on the web ( If you are a Box Sync or Box Drive user, you can also clean up files directly from those applications.

Delete SharePoint Calendar Connection from your Outlook Calendar

Old SharePoint calendars should be removed from your Outlook. This is especially important as we move away from AG SharePoint sites to Office365 SharePoint sites. This How To explains how to delete/remove connection to a SharePoint calendar in your Microsoft Outlook application.

Enabling Restart Apps on Windows Computers

You can have Windows automatically save your restartable apps when you sign out, restart the computer, or shut down the computer and restart them after your sign in.

Exchange 2013/2016 - E-mail Quota

Users on the College's Exchange 2016 server managed by Ag IT have a quota assigned to their Exchange accounts.

Filter Data in SurveyMonkey

If you need to analyze data based on respondent's answer, you can use the filter tool in the Analyze section. Based on questions in the survey, you can pick specific answer choices to build a response-based filter. With this filter applied, you will see only the surveys that match that criteria.

Forward away from Office365

For those leaving the University, you can change where your email is delivered by forwarding your email away from PLEASE NOTE: At this time, Oct 31, 2018, Ag IT is not sure of how long this forward will remain in place. Just something to be aware of as the University creates a new policy.

Forward your PSU Email

If you are leaving the College and are removed from the College of Ag Sciences' Exchange server, these steps allow you to change where email sent to your is delivered. You can forward your mail to the default Penn State email servers ( or even to an outside Penn State address.

Generate the Apple Template (Counties only)

**For Cooperative Extension Office use only*** We have changed our process for ordering computers and your office must now use PSU’s eBuy system to pick a bundle that works best for you. This page provides directions for generating an Apple Template.

Generate the Dell eQuote (Counties only)

**For Cooperative Extension Office use only*** Your office must use PSU’s eBuy system to pick a computer bundle that works best for you. This page provides directions for generating a Dell eQuote.

Group Box Accounts (Non-Person Accounts/NPAs)

Box Non-Person Accounts (NPA) are used by work units. These accounts are owned by a non-person, identified by a “b-” prefix, and are accessible as a shared folder when you log in to your personal Box account. Because these accounts can have multiple co-owners, their migration is slightly different and more complex.

How to Create a PSU Listserv

A listserv is an email-based mailing list. It is used to send announcements to a large group of people and for creating discussion groups among interested individuals. You can use these steps to request a new listserv.

How To Understand Phishing

What is phishing? Wikipedia defines it as "a form of social engineering, characterized by attempts to fraudulently acquire sensitive information, such as passwords and credit card details, by masquerading as a trustworthy person or business in an apparently official electronic communication, such as an email or an instant message. The term phishing arises from the use of increasingly sophisticated lures to "fish" for users' financial information and passwords."

Important Information for Users Leaving College of Ag Sciences

Users leaving the College of Ag Sciences are required to ensure that all work-related data has been appropriately transferred/shared with necessary colleagues and to notify Ag IT for account closure.

Install & setup Mye911 from BigFix Self-service Application

Federal legislation requires that softphone applications, like Jabber, be able to route emergency calls placed to 911 to the nearest Public Service Answering Point (PSAP) and provide a dispatchable location for emergency response. All licensed Cisco Jabber users must use the new MyE911 app on their work computers and tablets to provide accurate location information in the event of an emergency. It is NOT required on cell phones. It IS required on personal computers & tablets.

Install Adobe Creative Cloud Products

An Adobe Creative Cloud (CC) account is available to all Penn State students as well as faculty and staff members, at no additional cost! Once a new license has been issued, users will follow this How To to gain access to Creative Cloud products.

Install Cisco Jabber

Jabber allows you to use your cell phone or computer to make & receive calls when you don't have access to your work phone. It looks like you are making calls from your work phone number.

Install Important Windows Updates

Microsoft releases important updates on the second Tuesday of each month (e.g. Patch Tuesday). Ag IT recommends that you install these updates as soon as you see the alert.

Join a Zoom Meeting or Webinar

It is important to have your Meeting ID when you are joining a Zoom meeting. It's also best if you join via the PSU Zoom site to ensure that you enter with the correct permissions for the meeting. If you receive an invite to a Zoom meeting via email from a PSU colleague, it's still best to follow this How To.

Large Box Files

Individual files stored in Box that are greater than 15 GB cannot be automatically migrated to OneDrive. These files will need to be manually copied to OneDrive or an alternate storage location.

Login and enable GlobalProtect from your Penn State Apple computer

Typically, GlobalProtect will automatically start on your Penn State computer. If not, the following action is needed.

Login and enable GlobalProtect from your Penn State Windows computer

Typically, GlobalProtect will automatically start on your Penn State computer. If not, the following action is needed.

Make Files from a SharePoint Site Available via File Explorer

Files that are shared in a SharePoint site can be accessible through File Explorer by simply adding a shortcut to the folder that contains the files.

Manage Lists: Subscriber Management

This is the second part of a document outlining some common tasks for managing your email lists on the ITS list server (

MFA INITIAL ENROLLMENT: Enrolling a YubiKey Security Key

At this time, the Microsoft Multi-Factor authentication system is not configured to allow your first device enrolled to be a YubiKey security Key. You can use a YubiKey as your primary authentication method, but you will need to enroll a landline or cellular number prior to being able to enroll a security key. If you do not wish to retain the telephone number as an authentication method, it can easily be deleted once the YubiKey has been enrolled.

MFA INITIAL ENROLLMENT: Enrolling the Microsoft Authenticator App on Mobile Device

Use the following instructions to initially enroll in Microsoft Multi-Factor authentication using the Microsoft Authenticator App on a mobile device. NOTE: These instructions are for enrolling your FIRST/initial authentication method. If you are trying to enroll a secondary method, please follow the links at the bottom of this page.