April Loper

  • Customer Service Representative
University Park, PA 16802

Areas of Expertise

  • Phone-Based Customer Support, Publication Orders, Online Course Registration, Webinar & Event Registration, Site Navigation, General Inquiries

Education

  • State College Area High School
  • Penn Foster

April serves as a Customer Service Representative for Penn State Ag Extension, in the College of Relations and Communications.  She handles incoming phone calls for the customer service phone line, which includes course registrations, event registrationsproduct orders and general inquiries.  She serves the general public, farmers, pesticide applicators, and other Extension staff. 

April began working as a Customer Service Representative for Ag Extension in 2019, and previously worked as a Customer Service Representative for Penn State Retail Dining. 

She also has experience as an administrative assistant, and has held a variety of positions in retail sales and food service.  April completed the ServSafe Manager Certification in 2019.  She is a graduate of State College Area High School, and has earned a certificate from Penn Foster, for web page design. 

April is originally from Pennsylvania, and spent her childhood living in New Hampshire.  She currently lives in State College, Pennsylvania with her family.