Website Management

Training Sessions Offered

Extension CMS 101

Learn the basics of managing products on the Extension website using Plone.

Topics covered:

  • URL of Extension CMS and how to log in
  • Navigating the CMS
  • Overview of product types
  • How to add or edit a product
  • Category and attribute selections
  • Extension activity reporting selections
  • Common errors/warnings and how to resolve
  • Resources: How to get assistance and find how-to's

Audience: Extension educators and staff managing content for the website. Note that this does not include Extension program sites (Pennsylvania 4-H, Master Gardeners)

Session Length:  Approximately 1 hour (45-minute presentation, 15-minute Q&A)

Extension CMS 102

Take the next step with your products on the Extension website. Learn how to choose the optimal product type and ensure a quality user experience.

Topics covered:

  • Article vs. News – which do I choose?
  • Quality lead image guidelines
  • Product title and description best practices
  • Category and attribute selection guidelines
  • When to expire a product (remove it from the website)
  • How to update your directory profile

Audience: Extension educators and staff managing content for the website. Note that this does not include Extension program sites (Pennsylvania 4-H, Master Gardeners)

Session Length:  Approximately 1 hour (45-minute presentation, 15-minute Q&A)

Extension Website 101

Get a tour of the Extension website to learn about all of the great features we offer to our customers.

Topics Covered:

  • Navigating the Extension website
  • Searching the Extension website
  • Key pages – categories, experts, county directory, and more
  • Examples of each type of product page
  • Customer engagement features
    • Account dashboard tabs
    • Preference center and opt-ins
    • Contact us form / customer support
    • Registration/purchase end-to-end

Audience: All Extension employees and anyone else interested in the Extension website

Session Length:  Approximately 30 minutes (20-minute presentation, 10-minute Q&A)

Schedule a custom session

Would you like to schedule a training session for your team? Contact Kate Oyler to customize a session or time that works for you.