Website Management

Training Sessions Offered

Extension CMS 101

Learn the basics of managing products on the Extension website using Plone.

Topics covered:

  • URL of Extension CMS and how to log in
  • Navigating the CMS
  • Overview of product types
  • How to add or edit a product
  • Category and attribute selections
  • Extension activity reporting selections
  • Common errors/warnings and how to resolve
  • Resources: How to get assistance and find how-to's

Audience: Extension educators and staff managing content for the website. Note that this does not include Extension program sites (Pennsylvania 4-H, Master Gardeners)

Session Length:  Approximately 1 hour (45-minute presentation, 15-minute Q&A)

Recording

Now available! Watch a recorded session of the Extension CMS 101 training from December 2019.

Extension CMS 102

Take the next step with your products on the Extension website. Learn how to choose the optimal product type and ensure a quality user experience.

Topics covered:

  • How to update your directory profile
  • Product title and description best practices
  • Category and attribute selection guidelines
  • Resources for further assistance
  • Q & A

Audience: Extension educators and staff managing content for the website. Note that this does not include Extension program sites (Pennsylvania 4-H, Master Gardeners)

Session Length:  Approximately 1 hour (45-minute presentation, 15-minute Q&A)

Extension Website 101

Get a tour of the Extension website to learn about all of the great features we offer to our customers.

Topics Covered:

  • Navigating the Extension website
  • Searching the Extension website
  • Key pages – categories, experts, county directory, and more
  • Examples of each type of product page
  • Customer engagement features
    • Account dashboard tabs
    • Preference center and opt-ins
    • Contact us form / customer support
    • Registration/purchase end-to-end

Audience: All Extension employees and anyone else interested in the Extension website

Session Length:  Approximately 30 minutes (20-minute presentation, 10-minute Q&A)

Schedule a custom session

Would you like to schedule a training session for your team? Contact Kate Oyler to customize a session or time that works for you.