The Customer Service team is responsible for day-to-day customer service operations for customers engaging with the Penn State Extension products and web experience.

Our services include support for orders, event registrations, technical issues, and general questions. In addition, the team handles the management of warehouse vendors, distribution operations, and financial management.

The Customer Service team provide support in the following areas:

  • General service and support
  • Order processing and support
  • Event registration processing and support
  • Warehouse and distribution

Our Team

  • Customer Service Lead
  • Customer Service Representative
  • Customer Service Representative
  • Customer Service Representative
  • Spotted Lanternfly Call Center Team Lead
  • Part-Time Customer Service Representative