Adobe Connect Pro
What is Adobe Connect Pro?
Adobe Connect (formerly Breeze) is a Web-based collaboration tool that facilitates synchronous interactions among individuals and groups from the desktop. Adobe Connect is a service provided and supported by Penn State ITS. For more detailed information, see their ITS Knowledge Base specific to Adobe Connect. Adobe Connect operates on the concept of "meeting rooms." A room is simply a unique space on the Adobe Connect server where meeting participants interact. A meeting room has a unique Web address and is assigned a "host" (the instructor). Once assigned, the host has complete control of the meeting room. Rooms can exist indefinitely and can be customized according to the individual needs of the host or meeting. Adobe Connect has the capability of using audio and video if members of the meeting have a headset and webcam. Of course, bandwidth is still the limiting factor for using these additional technologies. Penn State's phone bridge can also be used for the audio portion.
Who can use Adobe Connect?
Any Penn State employee can log into Adobe Connect with their access account user ID and password. Non-PSU participants can either obtain a Friends of Penn State Account or can log in as a guest. More information and an account form for a Friends of Penn State (FPS) account can be found at https://fps.psu.edu/. Meeting participants with FPS accounts will be identified in the Attendee Pod list with an asterisks (*) beside their name. Meeting participants logged in as a guest will be identified in the Attendee Pod list with a blue icon. This does not limit access to Penn State Adobe Connect meetings in any way. Anyone in the world can attend a Penn State Adobe Connect meeting.
Who can Create Adobe Connect Meetings?
Any faculty or staff member is able to create an Adobe Connect meeting.
Who do I call for Support?
Support for Adobe Connect is provided by ITS Help Desk. You can reach them by emailing firstname.lastname@example.org
How can I get training?
You have 2 options for Adobe Connect Training.
- The College of Ag Sciences provides training. Contact Jacki Weikert, Sherry Crum, or Albert Nakpil.
- Training is also provided by ITS Training Services. Seminars will be offered throughout the semester. Seminar registration is through the Training Services Web site, (search on the keyword "Adobe Connect"). Special training sessions may also be requested by contacting Training Services.
Adobe Connect Equipment and Software Add-ins
As a participant in an Adobe Connect meeting, all you need is your computer, an Internet connection and speakers so that you can view and hear the presenter/host.
As a Host or Presenter, you will need a Web camera and/or microphone to broadcast your video and/or audio. A headset with a built-in microphone is recommended to reduce audio echo and feedback. Adobe suggests that any camera/microphone that works with Flashplayer will work adequately with Adobe Connect -- Penn State ITS recommends a camera with a USB connector or a Firewire connector and a headset with a USB connector rather than a headphone plug connector. AgIT has tested the Logitech brand for both cameras and headsets and find them to be reliable.
- Flash Player: You will need the most recent version of Flash Player. Adobe Flash Player is standard in most browsers. You can find out which version of Flash Player you have at the Test Macromedia Web Players page.
Installation of Flash Player, Adobe Connect plug-ins, and FlashPaper may not be automatic depending on the configuration of your computer. You may need to follow up the download by installing the files on your own individual computer, following whatever technical guidelines have been set for you in your individual situation and using your own technical support resources.
Audio Options - Meet-Me Bridge information
Audio portion for use with Adobe Connect if not all staff have camera/microphone or if you want to have less problems with audio.
Phone number to reserve - 814-863-3410 or their web site.
- Ports available: 6, 10, 14, 30
- These are available on a limited basis
- NON-UP staff would need a PSU operator to open the line. This will use one port.