Share

2016

HelpDesk Support during the Holidays
December 9, 2016
Although Penn State officially closes for the Winter Break on December 23 and reopens on January 3, we know that many of your offices will be open and many of you will still be working during that time. If you have a service outage in your office, Ag IT staff will rouse up from our long winter’s nap in order to get you back into service!
Planning to Purchase a New Dell Computer?
December 9, 2016
Thinking of getting a new computer? Decided what model you want, which processor and how much memory? Think you are ready to order? Maybe not...
The Word of the Month: Caution!
December 9, 2016
The holiday season brings much joy to many of us, but it also brings abundant opportunities for scoundrels, rascals, thieves and assorted ne’er do-wells. A generous dollop of caution mixed with your cider will help you enjoy the holidays and the next few months without the headache of a compromised credit card or computer account.
Configure a New Smartphone or Tablet for Ag Exchange Mail
December 9, 2016
Gift-giving and December go together like Aunt Gert’s fruitcake and the stuff that Uncle Norville says is eggnog. If you get a new mobile device and want to immediately start sending and receiving your work email messages through the College’s exchange server, there is no need to wait for IT staff to return from holiday break to get it set up!
HelpDesk Support during the Holidays
December 9, 2016
Although Penn State officially closes for the Winter Break on December 23 and reopens on January 3, we know that many of you will still be working. If you have a service outage in your office, Ag IT staff will rouse up from our long winter’s nap in order to get you back into service!
Video Conferencing: Zoom or BlueJeans? You Help Decide!
September 14, 2016
Here's your opportunity to test and critique two new Desktop Video Conferencing solutions for Penn State - Zoom and BlueJeans. Those of you who are casual and relaxed may wish to conference in BlueJeans, while those who are always on-the-move may prefer to Zoom in and out of Video Conferencing!
Why Buy Dell?
September 14, 2016
Why should I buy your recommended Dell laptop when I found this 9” laptop for only $9.99?!?! Because the $9.99 unit is an Etch-A-Sketch. And, the $999.99 laptop deal sounds like a bargain until you actually explore the value instead of just the cost.
Ransomware – Just as Scary as the Name Implies!
September 14, 2016
Ransom is a frightening word – someone takes something of value from you and demands money to return it. Now it is possible for an extortionist to lock up your files until such time as you pay them to let you have the key to unlock them again. With caution you can avoid this possibility, and with pre-planning you can mitigate the need to pay the hijackers if they do encrypt your files.
Cisco AnyConnect Transition
September 14, 2016
Connecting to secure Penn State resources from a location outside of the Penn State network requires a Virtual Private Network (VPN) connection – an added layer of security that protects data while enroute from one computer to another. Penn State currently supports two products to make this secure connection, but one service is taking advantage of the early retirement plan and going away soon. Is it the one you use?
Welcome!
September 14, 2016
The Ag IT Support team has an elaborate ritual of feasts to welcome new team members – lunches, donuts, fruits and vegetables, and (of course) Creamery ice cream. Now that we are done feasting we’d like to invite you to join us in welcoming our newest Support Team member, Laura Sproat!
Microsoft Office 2016
September 14, 2016
The most current version of Microsoft Office for Windows – Microsoft Office 2016 – is now available to all faculty and staff who wish to upgrade. A few clicks and little patience and you can have it installed! Well….maybe many clicks and lots of patience…..
Setting Up Good Fair/Show Networks
July 26, 2016
Most Pennsylvanians think that fairs are fun places to enjoy food that medical professionals frown upon. Many people look forward to the fun and relaxation of the exhibits, shows and sales. We in Ag IT know that for many extension professionals it is one of the most stressful times of the year. It is no coincidence that market research shows a significant uptick in the sales of aspirin and antacids during fair season.
Weather Watch and Thunderstorms
July 26, 2016
Summer thunderstorms can wreak havoc on roads and farms and landscaping and roofing, pets, and on a restful night’s sleep. It can also wreak havoc on your office technology!
Store Your Stuff in a Box at PSU!
July 26, 2016
Do you have a lot of data? Are you looking for a data storage location that is accessible from anywhere in the world? (OK…maybe just most of the world!)? Do you need a low-cost storage option? Really low? Have a need to share data with colleagues across the campus? Across the state…country…globe? In need of secure storage and secure access? Then just put it in a box - in a Box at Penn State
Don’t Take the Bait – They are Only Phishing
July 26, 2016
Just as the fisherman is constantly at work to discover what bait will work to hook the fish he’s after, the unethical cyber-anglers are trying to find out which bait will trick you into revealing your password, your credit card or maybe your banking information. Protect yourself and Penn State; protect your family and your finances by exercising great caution when you get any email that is going to involve private information!
Penn State New VPN Client - AnyConnect
April 13, 2016
If you connect to some secure Penn State services from outside of a Penn State network you may be familiar with using Cisco VPN. A new version has arrived – AnyConnect! This is great news for users of Windows 10 since the previous version was not Win 10 compatible, and good news for Win 7 users since it is new and functional and will outlast Cisco VPN.
April Showers Bring May Program Assistants
April 13, 2016
Daffodils, tulips and program assistant hiring – all sure signs of spring! We’ve got some tips to help you get computer access for your summer employees!
Surplus Computer Hardware, Software and Media
April 13, 2016
“Spring cleaning” is not anywhere near as much fun as “Summer Cookouts” or “Fall Foliage Festival,” but it is something that seems to happen every year. When you get around to spring cleaning in the old technology closet we’ve got a few tips and reminders.
Lost or Stolen Computers
April 13, 2016
Country music of the 1950’s and 60’s usually involved a lost dog and/or a girlfriend’s heart being stolen away by another. At Penn State in the 2016’s sometimes people in the college find that their computer has been lost, or their tablet has been stolen away by another. There are steps to take, and none involve a guitar and songwriting!