Windows XP
Staff with computers that use the ACE client to process credit cards should ensure that the version of Windows XP that runs INSIDE the ACE client has the latest virus protection and Windows updates installed.
Windows XP Service Pack 3 (SP3) includes a built-in Firewall. A Firewall will filter or block information coming into your computer or office network. The default configuration of the Windows Firewall control panel in Windows XP SP2 can prevent commonly used applications from functioning. To re-enable this functionality, you can add the Program or the Ports that a Program uses to the Firewall's Exceptions list.
The following screen shots and information will help you verify that the DNS and WINS servers settings are correct in your Enterprise (EN) machine's "Local Area Connection" network connection.
To check the amount of RAM you have installed in your EN computer, follow these steps.
Your hard drive is where everything is stored to operate and use your computer. The larger your hard drive (just like your closet), the more you can store.
You can easily clean up your Windows Desktop.
It is very easy to clear your Recent Files Cache.
Sun's Java software uses a portion of your computer's hard drive as a cache where frequently accessed data can be retained for rapid loading. This Java Runtime Environment (JRE) cache must sometimes be cleared manually in order to allow the latest Java version to load and install. In addition, clearing the JRE cache can improve performance for web-based programs that use Sun's Java.
The Event Log Service records application, security, and system events with event logs. Event logs can help you identify and diagnose the source of current system problems. Sometimes these logs can grow too large and need cleared for a fresh start.
In order to comply with the IPAS project the College has mandated the use of the Assured Computing Environment (Ace) client for credit card processing.
Whenever you install a new program or device driver on your computer, you should first create a system restore point to safeguard against any problems which may arise due to the program or the device driver. Creating a system restore point allows your computer to be returned to the healthy, functioning state it was in just prior to the installation.
Your EN notebooks and EN desktops may slow down over time due to leftover Temporary (.tmp) files and Temporary Internet files (e.g. "gunk"). Temporary files and Temporary Internet files are left behind when a machine crashes, from installing and uninstalling programs, and perhaps under other circumstances you really don't need to care about.
Temporary files are left behind when a machine crashes, from installing and uninstalling programs, and perhaps under other circumstances you really don't need to care about. In our How to Empty Temp Folders we explain how to clear these files.
Do you the option of having an external monitor to your laptop or even your desktop? You can easily set your computer to "read" that external monitor as an extension of your primary monitor.
After the file server move, any desktop shortcuts that point to a file in your My Documents will no longer work.
When using the Financial Records program on a Windows XP computer, if the program crashes regularly, please follow these troubleshooting steps.
Microsoft releases High Priority (Critical) updates on the second Tuesday of each month (e.g. Patch Tuesday). Ag IT recommend that you install these updates as soon as you see the alert.
Adobe Flash Player is a software product from Adobe Systems that can be used to create and view animations and movies using computer programs such as a web browser.
Spyware/Adware/Malware software can cause your system to lose Internet access, slowdown, and generate pop-up windows. Computer Support recommends that you follow these steps to limit the ability of Spyware/Adware/Malware software to infect your Enterprise computer.
If you are sending the same message over and over in Outlook, one time-saving tip is to save the message to your My Documents folder as a Message or .MSG file. This file can then be re-used multiple times.
