Here are some of the most frequently asked questions that we have received about Personally Identifiable Information (PII) scanning and the Identity Finder software.
The steps in this document are ONLY for Dell Enterprise Network (EN) Windows computers located in county office locations that have an Ag IT managed server.
Users are encouraged to schedule Identity Finder to run scans on a regular basis. These instructions will schedule a scan of your local computer every three weeks.
These instructions are for scanning your Windows computer and any attached drives for Personally Identifiable Information (PII) and remediating scan results.
These instructions are for scanning your Macintosh and any attached drives for Personally Identifiable Information (PII) and remediating scan results.
Starting early Spring of 2013, Identity Finder scan schedules for county offices will be set and managed via the Identity Finder server. Therefore, locally-set Identity Finder scheduled scans will not need to managed by you and can be removed so that scanning is not duplicated.
During scanning, Identity Finder for Windows creates a folder called IDFTmpDir. Identity Finder (IdF) uses this folder for file extraction of items that it scans. If the IdF process is interrupted or you must force-quit the process because it appears to 'hang' and stops responding, then files are left in the IDFTmpDir. These files should be deleted to avoid future issues with the scanning process.
Your Identity Finder scan completes and you see "Matches not displayed" in the results. In the preview pane it says "There are additional Identity Matches in this location, but Identity Finder has not displayed them because the total has exceed the specified maximum match counter." Let's see what is going on with Identity Finder.
If you forget your Identity Finder profile password, follow these steps for deleting the old profile and creating a new one.