This How To will allow your computer to "forget" its IP number and get a new one. This is useful for troubleshooting network issues.

Release and Renew IP an number

  1. Click the Start menu and choose Run. Remove any text in the box.
  2. Type CMD and press OK.
  3. Type ipconfig /release
    • This has to be EXACT.
    • There is a space between the g and the / (slash).
  4. Allow the computer to work.
  5. You should see the IP number listed as 0.0.0.0.
  6. You will be at the cmd prompt again.
  7. Type ipconfig /renew
    • Again, this has to be EXACT.
    • There is a space between the the g and the / (slash).
  8. Allow the computer to work.
  9. You should see a an IP number with actual number in place of the 0.0.0.0
  10. Type Exit and press Enter.
    • The command prompt window will close.