Assign an IP Address on HP Printers
NOTE: Most HP printers can be reset to factory defaults (or cold-reset ) by turning the printer off and holding down the Online or Go button while turning the printer back on. The printer control panel display should read "Cold Reset" or "Restoring Factory Settings" or something like these lines. This will remove any IP address that the printer had previously. You should then be able to complete these steps. Only do the "Cold Reset" if you are unable to complete the steps below.
If you do a Cold Reset, you should to verify that the printer detects its network (EIO JetDirect) card. At that point, if the printer doesn't print an EIO # JetDirect Page, you should stop here. You will not be able to assign the IP address if the printer is unable "to see" the network card. See How To Troubleshoot HP Printer with No JetDirect Page.
The software is available for all versions of Windows. Once installed, you can use the Wizard to assign an IP address to the printer. See How To Update HP Install Network Printer Wizard to obtain the software.
Assign an IP address (Create a Printer)
- From the Start menu choose All Programs, then HP Install Network Printer
Wizard and then HP Install Network Printer Wizard.
Note: If you see a message about the software being out-of-date and asking if you want to check for a newer version on-line (you don't), so click YES to allow the process to continue.
- In the Welcome to HP Install Network Printer Wizard, click
Note: If you have Version 4.00 of the HP Install Network Printer Wizard installed, select Wired and then click Next.
- Click "Select from a list of detected printers (recommended)", click Next.
- Highlight the name of your printer from the list. Click Next.
- Click "Let me configure my own network printer settings", click
Note: If you have Version 4.00 of the HP Install Network Printer Wizard installed, skip step 6. Go to step 7.
- Set the Communications mode drop-down list to Windows TCP/IP if it isn't already.
- Click the Change Settings button. Enter the IP
Address, Subnet Mask and Gateway
Note: The following is provided as an example only but would apply in a county using a Netgear or DSL connection. If you have more than one printer to configure, reduce the IP address number by one. Examples: 192.168.1.252, 192.168.1.251, etc. The Subnet Mask and Gateway would stay the same.
IP address: 192.168.1.253
Subnet Mask: 255.255.255.0
Server and 3Com CountyNote: Server and 3Com counties will have specific numbers for their county. At the time of server installation, you will be given your network numbers. Please refer to them when you are assigning IP addresses to your printers. The range of numbers for your printers will begin at .10. Example: 192.168.14.10, the 2nd printer will be 192.168.14.11 and so on for other printers.
IP address: 192.168.14.10 (See note)
Subnet Mask: 255.255.255.0
Gateway: 192.168.14.1 (See note)
- After you entered the three numbers from step 7, click OK.
- Leave "Use default port name" checked. Click Next. Wait if needed. Choose your Driver. Click Next.
- Choose a Printer Name. Click Next.
- If asked, DO NOT SHARE the printer. Click Next.
- Click Install. Setup will then install the
Note: If this process appears to fail, this does not mean that the new IP address hasn't been assigned correctly! The printer may need restarted in order to use the 'new' address. The Wizard is simply not able to change the address and create a new printer in one step. If you receive an error message at this point, please go to the next section to see if the IP address has been assigned.
- Click Finish. Click Yes.
Print Printer's Configuration page to see if number was set
- Turn off the printer. Turn the printer back on. Wait for it to warm up.
- Press MENU repeatedly until INFORMATION MENU is displayed.
- Press ITEM until PRINT CONFIGURATION appears.
- Press SELECT (or ENTER).
- Two pages are normally printed. On the EIO # JetDirect Page, look for the
LAN HW ADDRESS or IP ADDRESS value. This
number is the printer's TCP/IP address.
- Verify that this IP address is CORRECT for the printer.
- At this point, you should be able to create new printers that point to this new IP address.
Use Web Interface or Manually Assign an IP address
NOTE: Network HP Printers allow you to manage them via Internet Explorer. You can enter the IP address that the printer currently has and access its configuration settings. This assumes that the web interface hasn't been locked.
- Print the Configuration page if needed. You will be entering the "current" IP Address.
- Open Internet Explorer. Delete EVERYTHING from the Address line.
- Enter the IP Address in the Address line and press Enter.
- You should then connect to the printer. If this fail, go to the next section
to assign the IP address manually.
NOTE: There are 2 basics versions of the web interface. Type 1 is on newer printers. Type 2 is on older models
- Type 1: Click the Networking tab.
Type 2: Click the Administration button. Click the Configuration tab.
- Edit the IP address, Subnet Mask, and Gateway as needed.
- Do not change any other fields.
- Scroll to the bottom and click Apply. Click OK.
- Close Internet Explorer.
- Restart the Printer. Print the Configuration page to see if number was set.
NOTE: If the above steps do not allow you to assign the IP address via the Wizard, you will need to do it through at the printer itself.
- Go to this HP Support Page.
Configuring TCP/IP through the Front Control Panel
- Click the link to your printer model. Highlight these steps.
- From the File menu choose Print. In the
Page Range section, click Selection. Click
Note: For the complete printer user guide, go to the HP Printers Support & Troubleshooting page. Locate your specific printer type and model. On its home page, under self-help resources, click the manuals link. Download the printer's User Guide (not the Getting Started Guide). Look for steps to manually configure TCP/IP parameters from the printer control panel.
- Follow the steps from the printout to assign the desired IP Address to the
IP address will be entered at the IP BYTE prompt
Subnet mask is entered at SM BYTE prompt
Gateway address is entered at GW BYTE prompt
Note: The syslog server IP address (LG BYTE 1=) and timeout (TIMEOUT=) do not need configured.
- Once the IP Address is entered, restart the Printer. Print the Configuration page to see if number was set.